Activating QUICKSURFACE with an offline license
If you have already an activation license, but it fails to activate QUICKSURFACE, there might be several reasons for this:
- You received wrong activation code
- There is no internet connection to QUICKSURFACE activation server
- Your antivirus program or firewall settings blocks the connection
- You have not deactivated the software on your old PC
In this case, your software can be activated using ‘offline activation’
Request an offline license
1. Start QUICKSURFACE and select 'Settings / Activate Software' from the main menu
2. Click on 'Copy to Clipboard' button (as seen in the image) and then click on 'Close' button to close the dialog.
3. Open your e-mail client and then:
- Create a new message to your supplier (if you purchased the software from a supplier), to the person from the QUICKSURFACE team you spoke with or to support@quicksurface.com
- Paste the Serial Number, that you’ve just copied from QUICKSURFACE (see step 2).
- Provide your Name, Company name & Contact details.
- if you have a license certificate that you received if you purchased the software, please provide your main activation key as a reference
- Click SEND.
4. When you receive the license key (it may be in a personalised PDF file) copy the license key.
5. Start QUICKSURFACE and select 'Settings Activate...' and enter the provided license key into the empty box.
Using Copy from the PDF and Paste here should prevent any typing errors.
Press Activate.
